What our Customers say...

Fire Damage Testimonials

I recently had the best experience from SERVPRO. Sonja and Carmen came to the house and treated my with kindness, compassion and respect. They worked quickly and efficiently. They made a tough day much better. Thank you so much.

I called SERVPRO of Amador/Calaveras Counties per recommendation  of my insurance company on October 17, 2020 after my washer overflowed (5 hours) upstairs causing a lot of damage to both up & down stairs.

Connie, the Amador/Calaveras SERVPRO manager was quick to respond and had Sonja and her assistant there as quickly as they could get to Jackson.

Sonja (& her assistant) were professional and were quick to stop any further damage. She explained all procedures and what would come next. She came each day for the next 5-7 days to continue the process. On the final day two gentlemen came to remove the rest of the drying equipment, Both as equally professional and efficient as the rest.  

Sonja is very knowledgeable in what she is doing. She took the time to explain things to me and made herself available to me by phone as well.

Connie not only handled the office, Dispatch and financial end of this but also was available completely to answer questions and speak with several insurance agents from at least 3 different states. She coordinated everything including my repairs.

I would definitely recommend the SERVPRO of Amador/Calaveras Counties especially Connie and Sonja leading their teams. This was a devastating experience and they helped get the flood under control and helped me with every aspect! 5+ stars each!

Call them, you won't be sorry!

THANK you SERVPRO of Amador/Calaveras Counties 5+ stars!

I am writing to recommend the services of the SERVPRO of Amador/Calaveras Counties fire response team. Project Manager Tom Lowe, Christy Page, Petra Arce and Mary Ann Escarsega have been cleaning up the damage from the fire and smoke in the home.

I was impressed with the quick response and the concern they had for the property of the home. The staff was very courteous, polite and helpful throughout the duration of the job.

I feel it is important to mention the attention to detail that the team put forth in order to do a job correctly. I was impressed with the hard work done by the team.

I feel confident in recommending SERVPRO of Amador/Calaveras Counties and the team mentioned for services needed to clean a structure due to damage.

SERVPRO of Amador/Calaveras Counties has taken great care of my mothers personal items during this time. They've been wonderful to work with.

Our house recently suffered massive smoke damage. I used Yelp to find SERVPRO of Lodi. They handle smoke & fire clean up so we gave them a call. Tom Lowe brought a huge special fan that cleans the air. Their technician was super nice and their pricing was very fair. Connie Hernandez followed up by phone too. I recommend them if you too leave a pot of rice on the stove for too long.

I had these folks clean the carpets in my house a couple of months ago and WOW what a great job they did!! My carpets were supposed to be a dark green but looked almost a brownish/green from all the outside coming inside. When they got done not only were the carpets a dark green again but they were look shiny and brand new. They're a little more money than your average carpet cleaning company but worth every cent!!!  I like the job they did on my carpets so well I had them do my Mom's carpets in her house too and what an amazing job they did there too!! If you want it done right and make your carpets look new again these are the only guys too call.